We're here to help you get set up and answer any questions.
Email hello@dongkar.com and we'll get back to you as soon as we can, usually within 1–2 business days.
I can't receive a call in the app. Make sure you're signed in and the app has notification and microphone permissions. Incoming calls ring while the app is open, and via notification when it's closed.
How do I release a number? Open the Numbers tab, select the number, and choose Release. Billing for that number stops going forward.
How do I top up calling credit? Go to the Billing tab and tap Top up, then choose an amount and a payment method.
How do I delete my account? Email hello@dongkar.com from your account address and we'll permanently delete your account and associated data.
If something isn't working, email us with your account email, your device model, and a short description of what happened. Screenshots help.